Providing you with the finest timepieces
and an exceptional ownership experience

Sales returns in regard to proper quality goods

The right to return unused goods within 14 days applies to products that do not contain precious stones or precious metals, with unchanged consumer properties and marketable condition, undamaged packaging (with labels and intact protective stickers) and documentation.

If a product is returned with signs of use or not in its original condition, we reserve the right to refuse to accept it and refund its value.
If you return the product because it did not suit you or you changed your mind, the shipment costs are not refunded.

Watch checked before a return

Returns procedure

All items purchased on our website can be returned within 14 days of purchase.

To return your goods, please contact us by phone or email to appoint the time for the courier.

  • Toll free phone in Russia: 8 (800) 777-78-15
  • E-mail: info@sturmanskie.ru
  • After contacting us, the watch with a defect will be sent for diagnostics to the following address: 109147, Moscow, Marksistskaya St, 34 building 8.

News and invitations to premieres

Collection announcements, the stories behind the models and offers for subscribers only.
No spam — one letter every two weeks.